Troubleshooting
From Longview ISD Technology Wiki
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*Push the ON/OFF button under the silver bar gently to see if the blue light comes on. | *Push the ON/OFF button under the silver bar gently to see if the blue light comes on. | ||
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Revision as of 18:25, 9 January 2013
Login Problems
- Erase the previous username and start with a clean typing space.
- Make sure you do not have a space in front of the 1st letter of your username.
- Type the password slowly.
- “Failed to authenticate” - Type the password again
- “Bad username or password”
- Check for typing errors.
- Type the information again slowly
Power Issues
Is the blue light glowing just below the Samsung label and above the silver bar? If not,
- Make sure the power cable is pushed in snugly under the monitor and on the wall.
- Make sure the toggle switch is turned ON.
- Push the ON/OFF button under the silver bar gently to see if the blue light comes on.
