Report a problem

From Longview ISD Technology Wiki

Revision as of 23:30, 13 February 2013 by Pwilliams (Talk | contribs)
Jump to: navigation, search

Here is where you can report a problem with your computer, Cisco telephone, projector, printer, Elmo, Qomo tablet, etc. Please be prepared to include the following information:

Computer

Serial Number - If you can log in, right-click on My Computer>Properties>Computer Name. The Computer Name contains the serial number, for example: DH12345.lisd.org.
Location of the equipment - include: Campus and room number
Your name and LISD email address
Brief description of problem
Description of troubleshooting you have done.


Another way is to send an email to help@lisd.org. E-mail is a great option for a quick answer. What is our mail server's name would be one example. If your question gets technical and involved, the person helping you through e-mail will probably send you to our third option.

When all else fails, call the Help Desk: 903-446-2400.

Retrieved from "http://helpwiki.lisd.org/index.php/Report_a_problem"
Personal tools